Privacy

1. Who we are

1.1. The website www.pk.ows.shop is legally owned and provided by the company «OWS PAKISTAN PVT LTD» and the distinctive title «OWS PK», which is seated in OWS PAKISTAN, Office # 14, Mezzanine Floor, Progressive Plaza, PIDC, Karachi legally represented, hereinafter referred to as the “Company”, e-mail: support@pk.ows.shop

2. Acceptance of terms

2.1. The following terms pertain to the privacy policy and personal data protection policy that the Company applies for the products and services offered. The following terms are obligatory for all the users of the Company’s products and services and all the users of the Company’s website, hereafter the “Clients“. Not acceptance of the following terms grants the Clients no right to access the Company’s products and services offered.

3. Age limit

3.1. The Company’s products and services are offered to persons above the age limit of 18 years old. If you are under the age of 18, we need the written and explicit consent of your legal guardian to offer you our products and services. We bear no responsibility in case of your false statement.

4. What you have to know about personal data?

4.1. Our company has already set in place procedures and policies to comply with this new legal framework by taking all the necessary organizational and technical measures for the protection of the subject's interests and the protection of their data.

 

5. Which personal data we collect?

5.1. Our Company collects only the data that are necessary and relevant to the respective purposes. Specifically, we collect the following data: first name, last name, e-mail address, telephone number, postal address (street, number, city, country, postal code), Tax Identification Number, occupation, IP address - Internet Protocol address, username, marital status, title, date of birth and gender.

 

6. The purposes under which we process your data

6.1. To place your order and purchase our products and/or services, we collect: first name and last name, e-mail address, telephone number.

6.2. To provide you with the necessary invoice, we collect: first and last name, postal address (street, number, city, country, postal code), Tax Identification Number.

6.3. For direct marketing purposes to our existing clients, we collect: first and last name, e-mail address.

6.4. For digital marketing purposes your IP address is collected via ad cookies.

 

7. The legal basis for the processing

7.1. For the personal data we collect to offer you the products and/or services offered (register you as a new customer, deliver your order etc.), the legal base for the processing is the contract with you.

7.2. For the personal data we collect to provide you with the necessary invoices, the legal basis for the processing is the law.

7.3. For the personal data we collect to market our products and services to our existing Clients, the legal basis for the processing is the Client’s consent.

7.4. For the digital marketing we apply, the legal basis for the processing is the Client’s consent.

 

8. Why do we need your data?

8.1. We need your data only for the purposes we have already mentioned in a very detailed manner above. In case of a new purpose, which will not be compatible with the above initial purposes, you will be accordingly informed and your consent will be sought, if this is the case. In no case will your data be used for purposes other than the ones already described above.

 

9. What impact has the processing over the data subjects?

9.1. The processing of the personal data by our Company does not have any impact on the data subjects, as we collect only the necessary data to provide the products and services offered. Additionally, the personal data we process fall under the category of simple and not sensitive personal data. All the personal data are treated as confidential. For their protection and to maintain confidentiality, we apply all the necessary organizational and technical measures.

 

10. How do we use the personal data?

10.1. We collect, record, store and organize your data only for the pursued purposes at the Company’s servers where we apply all the necessary organizational and technical measures for their security. We maintain your data confidential and we do not reveal them to third parties.

 

11. How do you have access to your data?

11.1. Every Client can have access to his/her data via our Company. You can inform us for every change in your data to proceed to the respective modifications, rectifications etc.

 

12. Who have access to your data?

12.1. Access to your data is only available to authorized employees of our Company. For this purpose, they are bound by a Non- Disclosure Agreement. No other third parties have access to your data without your prior written, explicit and specific consent.

 

13. To whom we share your data with?

13.1. We share your data only when this is necessary to provide our products and services or this is required be rule of law.

13.2. Specifically, we may share your data with other companies in our group who provide IT and system administration services and undertake leadership reporting, service providers who provide IT and system administration services, professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services, revenue & Customs, regulators and other authorities who require reporting of processing activities in certain circumstances.

13.3. All the above are obliged by law and/or contract to treat your data as confidential as well.

 

14. For how long we retain your data?

14.1. Your data are retained by our Company as long this is necessary to fulfil the purposes of the collection. Customer data (identity, contact, financial and transaction data) are retained for ten years, in case that any legal action arises and the tax information data are retained for as long the tax legislation prescribes and at maximum for twenty years.

 

15. How we protect your data?

15.1. For the protection of your data we apply all the necessary organizational and technical measures that are prescribed by the national law of Pakistan. 

15.2. Organizational measures:

15.2.1. As a Company we apply Privacy Policy Guidelines to all the Company’s procedures to protect our Client's – data subject's interests and rights.

15.2.2. We apply privacy friendly procedures and marketing policies.

15.2.3. We inform the data subjects – our Clients for their data rights in a transparent manner and simple language. We, also, provide them with all the necessary information for the processing activities we perform, the respective purposes of the processing and the way they can simply and effectively exercise their rights as data subjects.

15.2.4. We bind our employees and external associates with confidentiality agreements to preserve the confidentiality and protect your data.

 

16. Which technical measures we apply?

16.1. All our computers use antivirus and antimalware software of the latest technology.

16.2. All our computers are protected with Firewalls.

16.3. We run all the necessary software and security updates for the software.

16.4. We keep regular security backups.

16.5. We use strong passwords to access our systems.

 

17. Which are the rights of the data subjects?

17.1. The data subjects have the following rights: The right to be informed The right of access The right to rectification The right to erasure The right to restrict processing The right to data portability The right to object Rights about automated decision making and profiling.

 

18. How you can exercise your rights as data subjects?

18.1. You can exercise your rights as data subjects by sending your relevant request to our e-mail info@ows.shop.pk. In any case, we will make sure you will get a prompt reply.

 

19. Recourse to the National Data Protection Authority

19.1. In case you have an issue regarding the processing of your data and after having communication with our Company as Data Controller, you can then have recourse to the National Data Protection Authority.

 

20. Which cookies we collect and for which purposes?

20.1. What cookies are: Cookies are little text files which a website asks from your browser to store on your electronic computer or your mobile device (smartphone, tablet etc.). The storage of these cookies at your device allows each website to “remember” your activities (e.g. user name, password etc.) and your preferences. Each cookie serves different function. There are cookies which are essential for a website to operate and others serve other purposes such as advertisement purposes.

20.2. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

 

21. Applicable law and jurisdiction

21.1. This privacy policy is governed by and construed under the laws of Pakistan on the protection of personal data. Any dispute that may arise out of or in connection with this privacy policy shall be resolved by the Pakistan Courts.

 

[ ] I hereby declare that I am above 18 years old. 

[ ] I hereby declare that I have read the privacy policy and I accept the terms and conditions freely, explicitly and without any reservations.